Anyone can have an online business . Even you. All you have to do is find or create something that people want to buy, and then sell it to them. Of course, there are a number of steps that you must complete in order to make that happen; but if you’re shown how to do it, then there’s no reason why you can’t. Here they are.
1. Find out what people are willing to buy.
This step is also known as finding your niche. A niche is nothing more than a specific product for a particular group of people.
2. Obtain or create what prospects want.
In this step, you must either make what people want or obtain it. In an information business, you could create your own digital products: eBooks, reports, or home study courses, for example.
If you’re shipping physical products, then you need to set up a means to have them delivered. Amazon, one of the largest online enterprises, ships books, media, clothing, and almost everything else, everywhere.
3. Provide a way for people to buy the items they want.
Online this means using a shopping cart. There are dozens to choose from, and chances are that you’ve used more than one of them. Anytime you buy something from a website, you use a shopping cart to store your items while you shop, and then to pay for what you get.
4. Arrange delivery of the items.
In an information business, customers simply download their products.
If your business is in physical products, then there are several package delivery companies from which to choose. But, unless you plan on phoning them every time you get an order,you will need to connect your shopping cart to them in some way.
5. Provide customer service to handle defective products, delivery glitches, and refunds.
No matter how hard you try, there will be a few problems with your products.
In an information business, there may be instances where the product won’t download, links are broken, and the shopping cart misbehaves. If this has ever happened to you, then you know how frustrating it can be.
If your business is in physical products, then you’ll need to know how to deal with refunds for inoperable or damaged items. You may get calls about late deliveries, and in some cases customers will want their money back.